77 ViewsIn the era of digital transformation, creating a seamless multi-channel experience is paramount. By seamlessly integrating various digital channels—such as social media, websites, and mobile apps—businesses empower customers to effortlessly switch between platforms. This continuity in the customer journey fosters a sense of ease and familiarity, enhancing overall satisfaction as customers navigate their digital…
108 ViewsThe digital transformation is an unstoppable force that is radically reshaping companies and entire industries. Organizations that thoughtfully embrace this change and implement the right strategies stand to gain tremendous advantages in efficiency, insight, customer experience, and competitive positioning. Nevertheless, the transition also comes with profound challenges that must be overcome. Leadership teams must…
91 ViewsFor companies in various industries, productivity and client happiness are critical factors. Customer service includes queue management, and implementing digital queue management can completely transform your business’s customer service operations. With their many benefits for both consumers and businesses, virtual and digital queue systems have become game-changers. Here are ten major advantages of using…
128 ViewsMarketing Assistant training is the essential gateway to starting a career in the fields of marketing and communication. Based on the official directives of the professional association Markom, it makes it possible to obtain a certificate recognized in Switzerland for anyone wishing to acquire, with or without professional experience, basic knowledge in the fields…
119 ViewsNew training in eco-responsible communication strategy: Design your eco-responsible communication and digital marketing strategy – 5 days of training: October 6 and a 20-minute defense on October 20, 2022. 7-hour day training: Create your communication strategy – October 4 Develop your web visibility – From 2 trainees, there is the possibility to choose your…
